What is involved in the booking process?
Once you contact us with a date, if we are available, you will be sent an event information form. This allows us to gather the information needed for the contract. Once the contract is complete, we will email it to you to e-sign. We can also hold a call to review the contract and answer questions before signing if requested.
Once the contract is signed, you will have 10 days to send a non-refundable deposit of 50% of your package price to officially reserve your date. The balance is due 2 weeks before the event date. You may pay in full at any time.
After submitting your event information form, you will automatically be sent an additional form for your song list. Your songs must be submitted 90 days prior to your event.
Why do I have to sign a contract?
A contract ensures that both parties are covered. We will get paid, and you will have music at your wedding. We use a standard contract signed through e-sign software via email. We can also hold a call to walk you through any details before signing.
Why do I have to pay a non-refundable deposit?
There is a lot of work that goes into playing an event. We must write out arrangements, learn them, practice the timing, and prepare for the event. The deposit covers us if we put in this work and your event is cancelled.
Can you run me through your process on the day of the event?
On the day of the event, we will arrive 1 hour prior to the beginning of the prelude, which is 30 minutes before your ceremony begins. We will set up our equipment, ensure the appearance is clean and professional, perform a sound check, and then perform your event.
Once the event is over, we will tear down our equipment as quickly as possible, discreetly pack up, and leave. If you purchased cocktail hour music, we will relocate to the cocktail hour location and repeat the process there.
How do we pay you?
We accept cash, check, and PayPal. All PayPal requests must include the PayPal fees. Payments can be mailed to 518 Gans Woodbridge Rd. Smithfield, PA 15478. You will receive a PDF receipt upon paying in full. If paying by check, please allow 3-5 days for the check to be cashed.
Do you attend the wedding rehearsal?
No, we typically do not attend the rehearsal. You will provide us with your ceremony order and where you would like us to set up on the day of the event. You may also schedule a Zoom call with us to discuss this information before your event. If you hired a planner, we will work with them to get this information.
We reserve the right to attend the rehearsal if needed. If the venue is new and unfamiliar to us, or if we travel to your event and are already there, we may choose to attend.
Do I get to choose my songs?
Ukulangley will choose the songs for your prelude and cocktail hour (if cocktail hour was purchased), but you will choose the songs for your ceremony. Once you submit your event information form during the booking process, you will receive an email with our song catalog and song form.
Using the catalog, complete the song form. You get one custom song that you can incorporate into the ceremony. The song form must be submitted 90 days prior to your event. If a song form is not submitted 90 days prior, Ukulangley will choose the songs for the entire event from our catalog.
What is a custom song?
A custom song is any song that is not in our catalog. This can be any song from any artist that we will learn for your event.
Can you perform outside?
Yes, we can perform with our entire setup outside. If power is not provided, we have silent battery packs that will run our setup for 4 hours. We also have the ability to play unplugged, although the volume will be much lower.
Disclaimer: While we do perform outside weddings, we reserve the right to do anything necessary to protect us and our equipment from inclement weather. This includes but is not limited to using tents, low-noise fans, tarps, using a smaller setup that can be torn down or moved quickly, moving locations to an indoor area, or declining to play altogether if the situation is severe.
Can you setup a microphone for the officiant?
No, we do not have the ability to set up a microphone. We understand that it would be more convenient, but we would not be able to troubleshoot any issues if they occurred while we were playing, so we have chosen not to offer this service.
How far do you travel?
We travel anywhere within a 50 mile radius of Morgantown, WV for no additional cost. Any event over the 50 mile limit will be charged $.90 per mile in fuel, round trip. If the event requires overnight accommodations, that cost would also be included.
Destination weddings require all flights, hotel accommodations, rental car, and equipment freight to be paid by the client. All flights, hotels, and rental cars must be paid for at least 90 days prior to your event, with all required information sent to us before that date.
Disclaimer: We reserve the right to decline or terminate any destination weddings that we deem hazardous.
Do you use speakers?
Yes. Depending on the size of the venue, we use a variety of sound equipment. We may choose a smaller setup for smaller ceremonies. The ukulele is not a loud instrument, and speakers are necessary for the music to be heard, especially at larger events. We always ensure volume levels are kept comfortable and do not intrude on your guests' conversations.
Can I have a family member sing during the ceremony?
You can absolutely have someone sing at your wedding, but we do not set up equipment to accommodate this, so you would need to arrange it on your own. We also do not perform with another person, and they would not be able to access our equipment.
Do you perform for LGBTQ weddings?
Absolutely! We are highly supportive of equal rights and are honored to perform for same-sex weddings.
